Frequently Asked Questions
Everything you need to know about professional-grade home pest control.
How does the Pestie subscription work?
Pestie delivers a customized, professional-grade pesticide kit to your door exactly when it's time to reapply. We tailor your solution based on your specific location and the current season to ensure maximum effectiveness.
Is the solution safe for pets and children?
Yes, once the solution has completely dried, it is safe for both pets and children to be in the treated areas. We always recommend following the included safety instructions during the application process.
When can I expect my order to ship?
Orders are typically processed within 24-48 hours. Once shipped, standard delivery usually takes 3-5 business days. You will receive a tracking number via email as soon as your package leaves our warehouse.
What is your return policy?
We offer a 30-day money-back guarantee. If you are not satisfied with your results or change your mind, contact our support team to initiate a return for a full refund on your first kit.
Do I need special equipment to apply Pestie?
No extra equipment is needed. Your first kit includes a reusable battery-powered sprayer and all the necessary components to mix and apply your solution effectively.
Can I cancel or pause my subscription?
Absolutely. You have full control over your subscription through your account dashboard. You can skip a shipment, change your frequency, or cancel at any time with no hidden fees.