Returns & Exchanges
At Pestie, we stand behind our professional-grade pest control solutions with a 30-day satisfaction guarantee. If your DIY kit doesn't meet your expectations or arrives damaged, we are committed to making it right through a simple return or replacement process.
Return Process
- 1.Initiate Your Request
Contact our support team within 30 days of delivery with your order number and the reason for your return to receive a Return Merchandise Authorization (RMA).
- 2.Prepare the Package
Securely pack the unused portion of your pest control kit in its original packaging to ensure it remains safe and leak-free during transit.
- 3.Ship It Back
Affix the provided prepaid shipping label to your package and drop it off at any authorized carrier location for a hassle-free return.
- 4.Receive Your Refund
Once our warehouse inspects the returned items, we will process your refund to your original payment method within 5 to 7 business days.